No assistance
I have called in exactly 6 times today. Firstly I requested my tax certificate and 2ndly I need assistance to log into my online profile, however I just do not get any assistance. Felicity at the switchboard also informed me that no one can contact me back. Can someone assist me by emailing me my Bestmed Tax certificate and also assist me to log onto my profile. Medical aid nr: ********** 7. When logging on, it says that either my ID or membership nr is wrong.
Dear Member
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Please supply Bestmed with your contact number and email address.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed
.
Regards Bestmed Medical Scheme
Dear Member
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Please supply Bestmed with your contact number and email address.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed
.
Regards Bestmed Medical Scheme