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malebom M

1 reviews | Active since Oct 2011

12 Apr 2016, 08:39

no assistance

its been two weeks trying to reinstate my policy but every time i call im send from pillar to post can a broke please call me so we can discuss medical benefits. everyone at the call center transfers me from 1 dep to another

0
Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply12 Apr 2016, 08:44
Official
Hello seshe,

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.

Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.

Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.

With kind regards
Bestmed Medical Scheme