JM
Jules M
1 reviews | Active since Mar 2009
12 Mar 2016, 15:22
My bestmed Membership cancelled
On the 12th of March 2016 I went to Dis-chem pharmacy. When I used my membership card, they told me that my Membership has been terminated. I did not issue any termination notice with BestMed. I was so imbrassed. BestMed needs to answer on why my Membership was terminated. I want my membership reinstated immediately. What poor and unprofessional service from BestMed.<br>
Helpful (0)
Replies (1)0
Replies (1)
Bestmed Medical Scheme's replyOfficial
12 Mar 2016, 15:24Hello moodleke,
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Bestmed Medical Scheme's reply12 Mar 2016, 15:24
Official
Hello moodleke,
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme