JK
Jeannine K

1 reviews | Active since Dec 2023

05 Sept 2024, 12:52

MOST USELESS MEDICAL AID

Comprehensive plan Pace 1 Absolutely useless Very frustrating with long waiting for calls to be answered, wasting valuable airtime and getting nowhere with babble and unanswered questions. Multiple times operators aren't even aware of what you are actually enquiring about 2 to 3 days waiting period for replies to email enquiries PMB AND CHRONIC DISEASE LIST services are paid from supplementary services??? Supplementary services means something completely different Worst communication and worst medical aid ever Cannot wait to resign at year end

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Replies (1)
JK
Jeannine K's update12 Sept 2024, 15:08
Reviewer Update
Still such a useless medical aid
Never will I recommend your services
Incompetency of call centre staff to answer questions and queries is shocking