Most useless Medical Aid

Went into hospital for an emergency operation, went to the Medical Aid preferred Hospital. Got assisted very quickly, but when time came to do the operation, non of Bestmed's preferred Doctors wanted to come out, so hospital got another doctor as it was an emergency. Needles to say today I receive a letter saying that Bestmed will not be paying for the Doctor and I'm stuck with the bill. How pathetic is that for service, and we have all the evidence that their Doctors did not want to help. Stay away from Bestmed, rather use Discovery.