Membership issues

<p>I have been with Bestmed for a few years now and have always been happy with the service. i got retrenched in Dec 2016 and then had to cancel my medical aid end of Febuary 2017. I then got a job and was due to start in April 2017 so i wanted my medical aid reinstated as i was told i had 90 days to get back on it.</p> <p> </p> <p>I paid for April as advised and i sent the proof of payment to the membership email with the request to reinstate my medical aid.</p> <p> </p> <p>It has been 9 days and no one has rep**** to my email and when i called on the 6 April 2017 i was told that my payment for April was recieved but i need to reapply and was sent application forms.</p> <p> </p> <p>I dont need a new application, or new member number. If a new application is done what will happen to my previous savings? I already have cards</p> <p> </p> <p>I have been happy with bestmed and dont wish to leave. I hope this is sorted soon. or my payment for April be returned to me and I can find another medical scheme.</p> <p> </p> <p>Thanks.</p> <p>My membership number is ********** 2</p>