1 reviews | Active since Dec 2015
Membership cards
<p>We have requested new membership cards for my Dad since the 7th of February. Via email, making numerous calls holding on for at least a half an hour at a time not being able to get through to anyone. His membership card is unreadable - the numbers no longer exist and I have tried to explain this to everyone and every time I am promised they are arranging for new cards - well almost three months later and still no cards?????????</p>
Dear Member
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Please supply Bestmed with your contact number and email address.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Dear Member
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Please supply Bestmed with your contact number and email address.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme