1 reviews | Active since Sept 2016
Membership Cards
<p>Phone today for second time have not yet received my new member ship cards. Elizete say she requested for my cards to be posted will take more then 7 days, this is now the second time i must phone regarding my membeshipcards. I ask her if they can courier it, and she say i have not requested it to be courier,</p> <p> </p> <p>She should have give me all the options, she have change it now from posting to courier Ref nr for call ********** 8</p>
Dear Petro
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Dear Petro
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme