1 reviews | Active since May 2016
Medical Aid with sick callcentre
<p>Send email on the 25th of January which was acknowledged as recieved requesting that ex wife be removed from my medical aid and that they contact me for me to look at new packages .phoned this morning at 11 : 11 and got bounced around from pillar to post for 20 minutes was then told to wait putting me through to right department another 10 min wait nothing happened so I hung up</p>
Dear Richard Beatson
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Dear Richard Beatson
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme