GP
Georg P
1 reviews | Active since Aug 2009
28 Jul 2024, 21:31
Last attempt to contact Bestmed
Pretty bad service The mails server blocks all my mails and cannot communicate with anybody there.
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Replies (1)
Bestmed Medical Scheme's replyOfficial
29 Jul 2024, 08:28Dear Georg Pistorius
Thank you for reaching out to us and bringing your concerns to our attention. We sincerely apologize for any inconvenience or dissatisfaction you may have experienced.
We acknowledge your concern regarding the difficulties you have experienced in reaching us via email. Our Quality Department is currently investigating the issue with our mail server to identify the cause of the email blockages and to ensure this problem does not recur in the future.
To guarantee that your queries are addressed promptly, we recommend utilizing the following contact channels:
- Telephone: You can reach us at ***.
- Email: Feel free to email us at ***.
- WhatsApp: Chat with a consultant via WhatsApp at ***.
- Website: Visit www.bestmed.co.za to chat with a consultant from 08:00 to 17:00 Monday to Friday and from 08:00 to 13:00 on Saturdays, excluding public holidays.
Kind Regards
Bestmed Medical Scheme
Bestmed Medical Scheme's reply29 Jul 2024, 08:28
Official
Dear Georg Pistorius
Thank you for reaching out to us and bringing your concerns to our attention. We sincerely apologize for any inconvenience or dissatisfaction you may have experienced.
We acknowledge your concern regarding the difficulties you have experienced in reaching us via email. Our Quality Department is currently investigating the issue with our mail server to identify the cause of the email blockages and to ensure this problem does not recur in the future.
To guarantee that your queries are addressed promptly, we recommend utilizing the following contact channels:
- Telephone: You can reach us at ***.
- Email: Feel free to email us at ***.
- WhatsApp: Chat with a consultant via WhatsApp at ***.
- Website: Visit www.bestmed.co.za to chat with a consultant from 08:00 to 17:00 Monday to Friday and from 08:00 to 13:00 on Saturdays, excluding public holidays.
Kind Regards
Bestmed Medical Scheme