PK
Philip K
1 reviews | Active since Dec 2015
21 Dec 2015, 19:51
Laparoscopic Benefit Limits Not Acceptable
My wife was admitted to hospital for a scheduled appendicectomy. <br> All the correct protocols were followed, Bestmed was fully aware of the type of operation that was to be performed.<br> The operation was performed using an accepted laparoscopic procedure. <br> Bestmed has rejected over R3000.00 of my claim based on \Lapscope instrument limit exceeded-"sic. <br> I am finding it hard to understand. <br> o"
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Bestmed Medical Scheme's replyOfficial
21 Dec 2015, 20:08Hello pkohne,
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Bestmed Medical Scheme's reply21 Dec 2015, 20:08
Official
Hello pkohne,
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme