aB
ashvind B

1 reviews | Active since Dec 2010

13 Nov 2017, 19:07

Knowledgeable consultant

Yesterday I called Bestmed call centre for some queries regarding my benefits and some claims. I spoke to a lady called Avela and she was very efficient. She was very knowledgeable and very able to clarify all of my queries.

She definitely deserave a 5*.

0
Replies (2)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply14 Nov 2017, 08:22
Official

Good day

We certainly find ourselves in a world more prone to complaining than complimenting. Thank you so much for taking the time to place in writing your positive response to a Service Excellence Experience at Bestmed, it is greatly appreciated.

There is no better inspiration for our staff than to receive spontaneous praise and for this, we sincerely thank you. Please be assured that this particular compliment will be acknowledged and appreciated in our midst.

Thank you for your involvement in and for supporting the business of Bestmed.

Regards.

Bestmed Management

aB
ashvind B's update20 Nov 2017, 13:21
Reviewer Update
It is my pleasure and I hope the level of service remains the same.