1 reviews | Active since Sept 2015
*** medical aid
<p>I tried to put in a claim on Monday and still have no response, this morning I sent a msg to ask for a response, still no response, I tried to call, had to hold the line for 5 minutes with still no answer, I am a Pace 1 member so expect better service but this is unacceptable, if this is the way Bestmed wants to give me service I'll change sooner than I join glad that ****ing medical aid.</p>
Dear Member
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Please supply Bestmed with your contact number and email address.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Dear Member
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Please supply Bestmed with your contact number and email address.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme