1 reviews | Active since Mar 2009
Inadequate Claim Reimbur*****ts
Good day<br> <br> I have some questions and concerns around BestMed's claim payments. My wife is pregnant, and every time we visit our gynae, he charges R750 for a consultation, which is below the average of around R1000 charged by most. The doctor takes cash up front, and we claim from BestMed, who then pays us a mere R337.80. I fail to believe there's a gynaecologist who charges R337.80 for a consultation. I've tried without success getting an explanation from BestMed (enquiry numbers *** and ***).<br> <br> My wife will soon be hospitalised, as she will be giving birth. Given BestMed's track record, I am really afraid that BestMed will once again pay only a third or half of the costs. In addition to hospital costs, there'll be gynae charges, anaesthetist, paediatrician, etc. I am concerned that BestMed will only pay a small fraction of those costs, and I'd have to get a bank loan to pay for the rest. Please help with an explanation. Thanks.<br>
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
