If you want to be spoken to as if you have an IQ of 2, phone their customer service...thank you

Run from any dealings with them in the opposite direction as fast as you can. If I could give negative stars, I would. Don't dare be a human in the first twelve months of your membership. You will be under investigation, have all the doctors you've ever seen contacted all in one *** (so no privacy, dignity etc) for your medical history, AND have the pleasure of paying for it, because apparently, as per the unfished almost 40 minute call with them today, they won't pay when the doctor bills YOU for the information THEY require. I don't know about everyone else, but I most certainly don't have R750 to pay per doctor contacted????? They also won't pay for most of your medication. Also, everything is apparently automated - so if you don't actually call them to query rejections, nothing will get manually overridden and paid. But when it's time to collect your almost R12000 payment to them every month, they're absolute champions. Well done. You make the National Health Service look like a good idea....