1 reviews | Active since Feb 2014
i have to wait over a month for a claim to be paid to me??????????????
<p>on the 9/05/2016 i submitted a claim that i had paid fo when i visited my Specialist, when i do a follow up i am told that the amount was paid to my doctor. how can you guys be so stupid to do such a thing????????????????</p>
Dear Renita
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Dear Renita
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme