Horrible service

I am fed up of this medical aid. It's a mess. I am heavily pregnant and qued at the doctor all day only for them to tell them I have no benefits left, of the 6 maternity consultations I used 4 even thier app says so. Tried chatting with them no answer. Called again this morning and Leticia from member benefits said no i cnt confirm maternity let me transfer u. The phone rand for a long tym then it went dead silent. I am soo done soon as i give birth next year and they settle my hospital bill am ditching them. They are soo abusive. Look at my previous complaints about them they even refuse you hospital authorization. It's a shame