1 reviews | Active since Sept 2012
GEEN BETALING VIR N NOODOPNAME BY ANDER HOSPITAAL
My man was September 2017 opgeneem vir noodgeval met sy hart. Dr Van Niekerk het al die hospitale ges***el wat my plan by BestMed betaal maar daar was geen dokter wat aandiens was vir geval nie. My dokter het n dokter gekry by Zuid Afrikaans hospitaal. Met die opname het hulle my man dadelik ICU toe geneem omdat hy ingevaar was en die ontvangsdame wat aandiens was het bevestig alles is orde want die medies moet betaal want hulle moet my man stabiel kry. Die volgende dag toe ek na my man toe gaan in die hospitaal toe moes ek n ambulans reel sodat ons my man Montana Hospitaal toe kan neem want BestMed betaal nie vir Zuid Afrikaans nie. Na n week toe kry ons n rekening dat ons Zuid Afrikaans amper R15 000.00 moet betaal want BESTMED weier om hulle te betaal. Na verslae wat al die dokters ingesit het en verduidelik dat dit n noodgeval was weier hulle nog steeds om te betaal. Hoekom betaal n mens vir n medies - OM DOOD TE GAAN want hulle betaal net sekere hospitale. DIT IS SWAK SWAK SWAK. Die medies het nog nie eenkeer met ons gekomunikeer oor die geval nie. Die hospitaal moet alles hanteer. Nee BestMed julle kan beter.
Dear Member
Thank you for taking the time to bring your complaint to our attention.
Kindly note that Bestmed does have an Escalation process for the handling of complaints.
You are most welcome to submit your complaint to the Scheme via *** for assistance by one of our Escalations Specialists.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards
Bestmed Medical Scheme
Dear Member
Thank you for taking the time to bring your complaint to our attention.
Kindly note that Bestmed does have an Escalation process for the handling of complaints.
You are most welcome to submit your complaint to the Scheme via *** for assistance by one of our Escalations Specialists.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards
Bestmed Medical Scheme
