1 reviews | Active since May 2013
Finance Department
Bestmed should take responsibility for mess they create in people's lives when the ex members become aware of outstanding fees as per membership certificate. You make payment plans with Bestmed and pay them directly in time every month then they go and hand you over to debt collectors who want even more money after asking for statements of what is outstanding. Bestmed takes long to give you feedback. When you get feedback one email says one amount then after you get one from Bestmed from a Debt Collector with another amount and another bank details. Then you settle what you owe Bestmed and make payments and 1 or 2 days after the Debt Collector asks for payment dictating different amounts via SMS again. So please tell me how any person will pay 2 Creditors for the same thing after paying off the initial value? I would really like to know where I stand afyer allocations have been made and done correctly. I had to call your Debt Collector and ask for responses and get even more stories now... Still sitting with same problem. Unresolved
We sincerely apologize for the inconvenience caused.
I have escalated your complaint to the finance department for investigation and feedback to you.
Regards
Katlego Sithole
We sincerely apologize for the inconvenience caused.
I have escalated your complaint to the finance department for investigation and feedback to you.
Regards
Katlego Sithole
