NM
Nomathamsanqa M

1 reviews | Active since Jun 2019

22 Feb 2022, 07:45

Falsified Member Statement and Competition Tribunal settlement agreement app**** wrongfully

I need to know why BESTMED is not paying the COVID Test in full amount. On the 02 December 2021, I went to Netcare Emergency feeling weak. I was then tested for COVID. The statement received from the scheme indicate full account settlement yet, there account was not settled in full. I called Bestmed claim last week and a consultant promised to investigate the matter, To date, there is no feedback received, What I have established is that Bestmed paid the only R480 as per the decision that was made by Competition Completion on the 13 December 2021 that compels covid fee charge not to exceed R500. However, Bestmed fails to recognised that my consultation was on the 02 December 2021 before settlement agreement approval of the Competition Tribunal was concluded. My covid test exceeded R500 and I have a balance of R268.90 that I expect Bestmed to settle with the provider.

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Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply25 Feb 2022, 13:13
Official
Hi  Nomathamsanqa , an email has been sent to you regarding the matter as it was under review. Regards, Katlego