AA
Abigail A

1 reviews | Active since Sept 2014

03 Mar 2015, 07:30

FALSE ADVERTISING DISCHEM JUST REWARDS

Bestmed has been advertising a 66% more on Dischem pharmacy purchases, for its Bestmed members (see it on their JustRewards website here [URL Removed] since end of December last year. <br> <br> Last year someone from JustRewards phoned me and told me that I could activate the 66% more Dischem points on my card from 1 December 2014 at my nearest Dischem. I have been to two Dischem pharmacies thus far. I cannot activate the 66% more on my Dischem purchases as the system is not up and running yet at the one Dischem and the other Dischem simply answered me with \It has not been authorized yet".<br> <br> The one lady at customer services at the one dischem showed me emails from Bestmed JustRewards and the email discussed a 2% - 2.5% increase in points on Dischem purchases"

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Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply03 Mar 2015, 08:36
Official
Hello ABIGAIL NA,


Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.

Please note that the complaint will be handled and responded to by Just Rewards. If however, you need more information, do not hesitate to contact us.

Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.

With kind regards
Bestmed Medical Scheme