KM
Kedifentse M

1 reviews | Active since Jan 2013

01 Nov 2016, 11:04

Exceptional service :)

<p>When I took my membership with the scheme I was assisted by Thapelo Ramodikwe. He is a only a sales consultant but would always assist me with customer service related issues; by calling me to transfer me to the relavant dept and then followu up viam email to see if my query had been resolved. He assited with my claims concerns, babay benefit and even my termination. He is the epitome of someone going the extra mile. Thank you so much for your help Thapelo, please continue to do the great work and I hope you get recognintion from your company.</p>

0
Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply01 Nov 2016, 12:13
Official

Dear Kedifentse

Thank you so much for taking the time to place in writing your positive response to a service excellence experience at Bestmed.

It is greatly appreciated. There is no better inspiration for our staff than to receive spontaneous praise and for this, we are sincerely grateful.

Please be assured that this particular compliment will be acknowledged and appreciated in our midst.

Thank you for your support and involvement in the business of Bestmed.

Regards

Bestmed Medical Scheme.