LM
LEFA M
1 reviews | Active since Dec 2013
30 Dec 2025, 20:56
Excellent Customer Services - Boitumelo Rakatane
I would like commend Boitumelo Ratakane on her service. I have had the pleasure of getting through a couple of times and she is always very diligent. I have spoken to a number of consultants with regards to my PMB application. I have only really gotten answers from her and if she cannot provide them, she always commits to getting the necessary assistance I need. (Sticks to calling me back on the agreed time) Very impressive and Client obsessed.
She is truly an asset to the organisation.
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Bestmed Medical Scheme's replyOfficial
31 Dec 2025, 10:46Dear Mr Lefa Mosala
Thank you for taking the time to share your positive experience. We are delighted to hear about the excellent service provided by Boitumelo Rakatane. Your kind words and recognition mean a lot, and we will be sure to pass your feedback on to her.
At Bestmed, we strive to provide diligent and client-focused service, and it is always encouraging to hear when our team members go above and beyond to assist our members.
We truly appreciate your feedback and look forward to continuing to serve you.
Kind Regards
Bestmed Medical Scheme
Bestmed Medical Scheme's reply31 Dec 2025, 10:46
Official
Dear Mr Lefa Mosala
Thank you for taking the time to share your positive experience. We are delighted to hear about the excellent service provided by Boitumelo Rakatane. Your kind words and recognition mean a lot, and we will be sure to pass your feedback on to her.
At Bestmed, we strive to provide diligent and client-focused service, and it is always encouraging to hear when our team members go above and beyond to assist our members.
We truly appreciate your feedback and look forward to continuing to serve you.
Kind Regards
Bestmed Medical Scheme