bS
bles S
1 reviews | Active since Mar 2009
18 Mar 2016, 06:50
Emergency operation on public date ,sorry for you
My wife when in for a emergency on the 25 December ,Best med incorrectly load the system with the incorrect code ,I can not get any feedback from my medical AID since December 2015 to advise me if they are going to correct the matter or if i must pay this and take the matter up with the medicaid ombudsman <br> <br> The doctors rooms are sending me sms to pay them ,Bestmed please phone me and advise me
Helpful (0)
Replies (1)0
Replies (1)Bestmed Medical Scheme's replyOfficial
18 Mar 2016, 06:59Hello bles7106,
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Bestmed Medical Scheme's reply18 Mar 2016, 06:59
Official
Hello bles7106,
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
