JR
Jaco R
1 reviews | Active since Apr 2010
04 May 2015, 10:32
Eis aanhoudend terugverwys
Vir meer as twee maande probeer ek al 'n eis uitsorteer.<br> Sukkel eers om net dokumentasie ontvang te kry daarna begin die wag en probleme eers. <br> Eis word gedeeltelik uitbetaal - na nog korrespondensie ( met indien van beide staat sowel as my kredietkaart-strokies vir my betaling aan vers******) word dit steeds nie aan my uitbetaal nie - wel WEER aan die vers******. Pogings om dit reggestel te kry lewer STEEDS niks op nie! - en dit terwyl ek die vers****** self moes betaal EN Bestmed my dit weer uit my spaarrekening aftrek. <br> Heeltemal verby raadop - ek kry of net generiese antwoorde of geen antwoord meer nie ... Weet nie meer WAT/WIE om te ****ak om dit reg te stel nie!<br>
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Bestmed Medical Scheme's replyOfficial
08 May 2015, 10:09Hello Zaphod,
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Bestmed Medical Scheme's reply08 May 2015, 10:09
Official
Hello Zaphod,
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Scheme