DM
David M
1 reviews | Active since Mar 2011
29 Jan 2023, 18:03
Don't have emergency on Sundays.
Hospital can't get any authorisation on Sundays because Bestmed are closed on Sundays.
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Replies (1)
Bestmed Medical Scheme's replyOfficial
01 Feb 2023, 08:17Dear David,
Kindly be informed that Bestmed offices are open on weekdays from 8 am to 5 pm and on Saturdays from 8 am to 1 pm.
If you are admitted after hours, pre-authorization can be requested on the next working day.
The hospitals are of such protocols and would not refuse to admit the member during emergency situations.
Kindly be informed that Bestmed offices are open on weekdays from 8 am to 5 pm and on Saturdays from 8 am to 1 pm.
If you are admitted after hours, pre-authorization can be requested on the next working day.
The hospitals are of such protocols and would not refuse to admit the member during emergency situations.
I trust you will find this feedback useful. If, however, you need more information, or support from our Client Relations Communication Team, please do not hesitate to contact us again.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards
Katlego Sithole
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards
Katlego Sithole
Bestmed Medical Scheme's reply01 Feb 2023, 08:17
Official
Dear David,
Kindly be informed that Bestmed offices are open on weekdays from 8 am to 5 pm and on Saturdays from 8 am to 1 pm.
If you are admitted after hours, pre-authorization can be requested on the next working day.
The hospitals are of such protocols and would not refuse to admit the member during emergency situations.
Kindly be informed that Bestmed offices are open on weekdays from 8 am to 5 pm and on Saturdays from 8 am to 1 pm.
If you are admitted after hours, pre-authorization can be requested on the next working day.
The hospitals are of such protocols and would not refuse to admit the member during emergency situations.
I trust you will find this feedback useful. If, however, you need more information, or support from our Client Relations Communication Team, please do not hesitate to contact us again.
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards
Katlego Sithole
Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards
Katlego Sithole