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Stacey S
1 reviews | Active since Sept 2018
25 Jan 2022, 15:31
DISGUSTED IN BESTMED
NO STARS AT ALL. THIS MEDICAL AID IS A WASTE OF MONEY. THEY ARE ***********. UNWILLING TO HELP THEIR MEMBERS WHO PAY THEM RELIGIOUSLY MONTHLY BUT CANNOT EVEN HELP MEMBERS WHO ARE OVERSEAS TO GET THEIR MEDICATION. IF SOMETHING HAPPENS TO MY FATHER OVERSEAS, THEY ARE GOING TO BE HELD ACCOUNTABLE!!!!!
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Bestmed Medical Scheme's replyOfficial
26 Jan 2022, 10:32Hi Stacey, we are sorry to hear about your experience with us.
Bestmed can grant approval for a member to claim for an advanced supply of medicine in the following instances:
Bestmed can grant approval for a member to claim for an advanced supply of medicine in the following instances:
- If the member is going to a destination across the local border
- If the member is going overseas
- If the member is going to a destination where there is no pharmacy in the nearby vicinity (e.g. Kruger National Park)
- Please note that Bestmed will not grant approval for an advanced supply of medicine when members are travelling within the borders of South Africa.
b.Approval process
- Complete the application form for medicine supply advance and return to Bestmed at least two weeks prior to the date of medicine collection.
- Please attach the following to the completed form:
- A copy of the flight ticket or travel document
- A copy of the prescription for the medicine required for collection
Bestmed Medical Scheme's reply26 Jan 2022, 10:32
Official
Hi Stacey, we are sorry to hear about your experience with us.
Bestmed can grant approval for a member to claim for an advanced supply of medicine in the following instances:
Bestmed can grant approval for a member to claim for an advanced supply of medicine in the following instances:
- If the member is going to a destination across the local border
- If the member is going overseas
- If the member is going to a destination where there is no pharmacy in the nearby vicinity (e.g. Kruger National Park)
- Please note that Bestmed will not grant approval for an advanced supply of medicine when members are travelling within the borders of South Africa.
b.Approval process
- Complete the application form for medicine supply advance and return to Bestmed at least two weeks prior to the date of medicine collection.
- Please attach the following to the completed form:
- A copy of the flight ticket or travel document
- A copy of the prescription for the medicine required for collection