DISGUSTED!!!!!

If I could give no starts here I would. Bestmed decided to cancel my membership on Friday, after a pre-auth request from my OBGYN for a hysteroscopy to get my IUD removed, as it has moved out of place and migrated into my uterus where it has been wreaking havoc the past few months.

Their reason for my cancellation was that I had not disclosed I had an IUD, but their disclosure form had no section where this was asked to be disclosed.

I have been emailing, calling, chatting etc just to be told I can't talk to an actual PERSON in the escalations department and they have a turnaround time of 3 - 5 business days and to again rather their corporate governance team, no PERSON from this department could give me call or email me.

So quick to take your money and premiums - yes, they have my September membership fee, but yet a few days later, they cancelled my membership...

Nevertheless - Bestmed, know this, for the extra days of pain I am now enduring, you will be taken to Ombudsman, CMS and if I have to - small claims court for the funds of the membership and the cost of the procedure.