LW
Lesley W

1 reviews | Active since Oct 2012

29 May 2016, 19:22

Disappointed wannabe client

<p>I have emails dated to 4th January trying to take up medical aid with Bestmed. I had calls with several people without follow up. I even did research on the option that I wanted but Peter Chauke, Lester and two more women whose names I didn't get couldn't bother sending me the contract despite my four calls and friendliness over the phone. A pity, looks good on paper.</p>

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Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply30 May 2016, 05:21
Official

Dear Lesley

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.

Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.

Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.

With kind regards
Bestmed Medical Scheme