RP
Rita P

1 reviews | Active since May 2013

18 Jan 2018, 22:10

Dependant as per divorce order denied

The court ordered that I should remain as a dependant on my x husband's medical aid at the time of divorce or any other medical aid which he may become a member of. At the time of divorce we were with Bestmed. In 2017 he left Bestmed and we became members of Bonitas. This year he decided to go back to Bestmed but they refuse to add me as a dependant on his membership. Why don't they adhere to a court order.

0
Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply19 Jan 2018, 08:30
Official

Dear Member

Thank you for taking the time to bring your complaint to our attention.

Kindly note that Bestmed does have an Escalation process for the handling of complaints.

You are most welcome to submit your complaint to the Scheme via *** for assistance by one of our Escalations Specialists.

Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.

Regards

Bestmed Medical Scheme