WK
Wikus K
1 reviews | Active since Aug 2019
01 Aug 2019, 15:02
DANGEROUS PROCEDURE DEMANDED BY BESTMED
My wife had to go for a procedure to on her neck today. Bestmed however refuses to authorize the procedure as she first need to go for a Facet Block procedure which is extremely dangerous procedure for the area of the neck. This is to the extend that the Specialist refuses to do a Facet Block because there is a high risk in something going wrong that can paralyze my wife, yet BestMed demands this procedure even after all explanation and motivations was send to them!
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Replies (3)
Bestmed Medical Scheme's replyOfficial
02 Aug 2019, 08:08Good day Mr Kruger
Kindly provide the Scheme with your full and correct Bestmed membership details together with your complaint on an e-mail to *** to enable us to investigate your complaint and provide you with feedback from our Hospital Benefit Management team.
With kind regards.
Bestmed
Kindly provide the Scheme with your full and correct Bestmed membership details together with your complaint on an e-mail to *** to enable us to investigate your complaint and provide you with feedback from our Hospital Benefit Management team.
With kind regards.
Bestmed
Bestmed Medical Scheme's reply02 Aug 2019, 08:08
Official
Good day Mr Kruger
Kindly provide the Scheme with your full and correct Bestmed membership details together with your complaint on an e-mail to *** to enable us to investigate your complaint and provide you with feedback from our Hospital Benefit Management team.
With kind regards.
Bestmed
Kindly provide the Scheme with your full and correct Bestmed membership details together with your complaint on an e-mail to *** to enable us to investigate your complaint and provide you with feedback from our Hospital Benefit Management team.
With kind regards.
Bestmed
WK
Wikus K's updateReviewer Update
05 Aug 2019, 14:28Hi there, it will help if you supply me with the correct email address to send my details to you. Now BestMed has decided to cancel the entire procedure?? This is actually extremely upsetting!
WK
Wikus K's update05 Aug 2019, 14:28
Reviewer Update
Hi there, it will help if you supply me with the correct email address to send my details to you. Now BestMed has decided to cancel the entire procedure?? This is actually extremely upsetting!
Bestmed Medical Scheme's replyOfficial
05 Aug 2019, 15:06Good day Mr Kruger
You may send your e-mail to *** to be submitted to our Hospital Benefit Management Team for urgent review.
With kind regards.
Bestmed
You may send your e-mail to *** to be submitted to our Hospital Benefit Management Team for urgent review.
With kind regards.
Bestmed
Bestmed Medical Scheme's reply05 Aug 2019, 15:06
Official
Good day Mr Kruger
You may send your e-mail to *** to be submitted to our Hospital Benefit Management Team for urgent review.
With kind regards.
Bestmed
You may send your e-mail to *** to be submitted to our Hospital Benefit Management Team for urgent review.
With kind regards.
Bestmed