Covid19 support to members is a ****

According to Bestmed. If one is affected by Covid19 and tested positive beside the plan you are on. I’m on hospital plan. As stated above, if you contract the COVID-19 virus, you will be covered, including the costs related to the diagnosis, treatment and care of your condition. It’s not true, they have declined my all my claims. It has been a nightmare dealing with them from getting information or feedback. They have treated Humiliated and have have no responsibility or sense of communication. I’m tired of calling and following up and have bills of R6000 they won’t pay.