Covid-19 financial relief non-existent at BESTMED

Appalled at the lack of Bestmeds "relief" during COVID-19 lockdown. There was not even an option to verify my situation but a stock standard/weak response that was not even worth the effort of typing.

Perhaps I should have looked at Discovery. They are at least offering alternative options other than merely freezing premiums and giving absolutely no coverage, especially in this time of a global virus pandemic where not having ANY coverage is not an option. Shocked is an understatement!

Email from BestMed "Thank you so much for your e-mail of 17 April 2020. I welcome the opportunity to be of service to you and to respond as follows to your query: Kindly take note that we sympathize with you during this national disaster regarding COVID-19.

Please note that we can arrange for freeze your membership for a month or two during this difficult time.

Please note that during the freeze period you will not pay any subscriptions, claims will not be paid and no cover for in and out hospital.

I trust you will find this feedback useful. If, however, you need more information, or support from our Client Relations Communication Team, please do not hesitate to contact us again. Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed. "