RN
Rudzani N

1 reviews | Active since Mar 2018

25 Jun 2019, 18:30

Consultation

Hello my son is covered by bestmed beat 2 and only R500 that bestmed cover for medication for a year. U can't go to dentist if u consulted twice in the Dr. Every year my son consult 2 to 3 times in Dr and that's it.wen you go to dentist they'll make call and bestmed will tell you no money in your medical but every month we are paying R2500 I just don't get that cause none of them in med card has been admitted to hospital only Dr consultation.my son can die while iam holding this medical card

0
Replies (4)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply26 Jun 2019, 08:45
Official
Good day Mr Nemukondeni

You will receive a full response to your complaint on e-mail via our Escalations Department.

With kind regards.

Bestmed
Bestmed Medical Scheme
Bestmed Medical Scheme's reply01 Jul 2019, 15:27
Official
Good day Mr Nemukondeni

We refer to our e-mail of 26 June 2019 in response to your complaint above.

Kindly indicate whether the response was sufficient to answer your concerns?

With kind regards.

Bestmed
RN
Rudzani N's update06 Aug 2019, 10:56
Reviewer Update
Yes, Thank you for the explanation in detail.
Bestmed Medical Scheme
Bestmed Medical Scheme's reply06 Aug 2019, 13:19
Official
Good day Mr Nemukondeni

Thank you for your feedback. 

With regards

Bestmed