1 reviews | Active since Aug 2021
Consider this a warning!
I came on here to read through reviews for BestMed and I am super disappointed with everything that’s being said because we just recently signed up with them, and cover is meant to start literally, today. I already have so much anxiety and so much regret after reading everything people are saying about the scheme and the poor service it offers, I wish I could cancel and go elsewhere. So consider this a kind warning - we joined this scheme because my aunt is not well and I WILL NOT tolerate ANY kind of nonsense when it comes to her receiving the help she needs. This scheme BETTER KEEP THEIR END OF THE BARGAIN! I don’t want to ever come here and have to complain or have to run around anyone, not when someone’s life is at risk. Remember my name!
Thank you for taking the time to share your concerns. We sincerely understand how unsettling it can be to come across negative reviews, especially when the health and wellbeing of a loved one are at stake. Please note that the reviews you may have read relate to different circumstances and do not mean that all members, nor yourself, will experience the same.
For every complaint received, we take great care to resolve the matter, demonstrating our ongoing commitment to providing exceptional service to our members. Your membership and your aunt’s wellbeing are very important to us, and we are committed to ensuring that she receives the care and support she needs.
For your convenience, you may also contact us through any of the following channels:
Telephone: ***Email: ***
- WhatsApp: *** (Chat with a consultant)
- Website: www.bestmed.co.za – Live chat is available from 08:00 to 17:00 (Monday to Friday) and 08:00 to 13:00 (Saturdays, excluding public holidays).
I trust you will find this feedback helpful.
Kind Regards
GM
Thank you for taking the time to share your concerns. We sincerely understand how unsettling it can be to come across negative reviews, especially when the health and wellbeing of a loved one are at stake. Please note that the reviews you may have read relate to different circumstances and do not mean that all members, nor yourself, will experience the same.
For every complaint received, we take great care to resolve the matter, demonstrating our ongoing commitment to providing exceptional service to our members. Your membership and your aunt’s wellbeing are very important to us, and we are committed to ensuring that she receives the care and support she needs.
For your convenience, you may also contact us through any of the following channels:
Telephone: ***Email: ***
- WhatsApp: *** (Chat with a consultant)
- Website: www.bestmed.co.za – Live chat is available from 08:00 to 17:00 (Monday to Friday) and 08:00 to 13:00 (Saturdays, excluding public holidays).
I trust you will find this feedback helpful.
Kind Regards
GM