CLAIM INCORRECTLY PROCESSED !!!

I made a simple claim for a 50% deposit paid on my prescription glasses. Torga Optical refused to claim themselves as they said they have has problems claiming from Bestmed so I paid cash and submitted a claim for the cash to be paid back to me.<br> <br> Bestmed has incorrectly processed the claim and scheduled full payment (not just deposit) to be paid out to Torga Optical in the next payment run tomorrow.<br> <br> Since I got the notification of the incorrectly processed claim early yesterday morning I have been on the phone with the call centre, sending emails and trying desperately to cancel the payout to Torga Optical, who have already been paid in full by me - cash.<br> <br> What will happen to my medical savings if you guys do the payment and why is it so difficult to cancel an incorrectly processed payout???!!! How many phone calls must I make and how many emails must I send.<br> <br> I sincerely hope that you guy sort it out before payment tomorrow or I will be laying several more complaints, speaking to managers at Bestmed and going to Social Media!!!