MA
Michael A

1 reviews | Active since Feb 2017

15 Feb 2017, 10:30

Claim denied

<p>once again bestmed disappoints </p> <p>I was told by bestmed to take my wife to the doctor to get a report cos we found out we were pregnant ! After that appointment they slapped us with a waiting period, and then did not pay for the appointment they told me to go to . </p> <p>This is what bestmed is doing. Firstly the waiting period is not right at all. And now this. I'm not happy at all at all. </p>

0
Replies (2)
MA
Michael A's update15 Feb 2017, 10:38
Reviewer Update

Still bestmed does not care about there members at all!!

Bestmed Medical Scheme
Bestmed Medical Scheme's reply20 Feb 2017, 08:27
Official

Dear Michael Allen

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.

Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.

Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.

With kind regards
Bestmed Medical Scheme