CN
Clara N
1 reviews | Active since Jul 2012
05 Apr 2016, 14:34
Chronic medication struggle resolved in one call
When I was at my wit's end with the pharmacy where I get my chronic medication, where it is always a struggle to get through to someone to willing to assist, I decided to call BESTMED. I spoke to Suzan and she listened to my problem attentively, collected the necessary information regarding my query from Diana, and in less than 15 minutes was my problem resolved. Her willingness to assist was OUTSTANDING- she went further to give me alternative communication channels to use with BESTMED in future- for my well-being. Thank you BESTMED for having people of the calibre of Suzan and Diana in your employ.
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Replies (1)Bestmed Medical Scheme's replyOfficial
05 Apr 2016, 16:27Hello clarangobeni,
Thank you so much for taking the time to place in writing your positive response to a service excellence experience at Bestmed.
It is greatly appreciated. There is no better inspiration for our staff than to receive spontaneous praise and for this, we are sincerely grateful.
Please be assured that this particular compliment will be acknowledged and appreciated in our midst.
Thank you for your support and involvement in the business of Bestmed.
Regards
Bestmed Medical Scheme.
Thank you so much for taking the time to place in writing your positive response to a service excellence experience at Bestmed.
It is greatly appreciated. There is no better inspiration for our staff than to receive spontaneous praise and for this, we are sincerely grateful.
Please be assured that this particular compliment will be acknowledged and appreciated in our midst.
Thank you for your support and involvement in the business of Bestmed.
Regards
Bestmed Medical Scheme.
Bestmed Medical Scheme's reply05 Apr 2016, 16:27
Official
Hello clarangobeni,
Thank you so much for taking the time to place in writing your positive response to a service excellence experience at Bestmed.
It is greatly appreciated. There is no better inspiration for our staff than to receive spontaneous praise and for this, we are sincerely grateful.
Please be assured that this particular compliment will be acknowledged and appreciated in our midst.
Thank you for your support and involvement in the business of Bestmed.
Regards
Bestmed Medical Scheme.
Thank you so much for taking the time to place in writing your positive response to a service excellence experience at Bestmed.
It is greatly appreciated. There is no better inspiration for our staff than to receive spontaneous praise and for this, we are sincerely grateful.
Please be assured that this particular compliment will be acknowledged and appreciated in our midst.
Thank you for your support and involvement in the business of Bestmed.
Regards
Bestmed Medical Scheme.
