Changed from Corporate to individual.

Please see this as an urgent matter, and I'm sure, it can't take so long for changing everything.<br> 1. First we phoned your offices, asking what type of forms need to be filled in.<br> 2. Then, they sent us forms,, (WHICH YOU TOLD US LATER, IS NOT THE CORRECT FORMS)<br> 3. We emailed back the forms,<br> 4. Then we receive a mail from you, informing us that it is not the right forms,<br> 5. Then you sent a mail with no attachements.<br> 6. Then we ask again for the forms<br> 7. Then we needed to follow up again, and the message was that we need to send the other forms also, which we did in the first place, So what happened to this mail we send on Fri 2015/09/04 09:18 AM with the forms??<br> 8. Then you told us we need to complete all the questions, <br> 9. Which we did.<br> 10. Then we emailed the complete set of forms, on the 30th of September, <br> 11. During this time Mr Gerber emailing 2x asking the status of application.<br> Dr's accounts/bills being rejected because of taking so long in changing the account to Indivudail. <br>