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Net X

1 reviews | Active since Jan 2013

05 May 2017, 12:26

Cancellation of membership

<p>I have sent through a cancellation letter to you on 02/05/2017 already and need this to be cancelled as soon as possible. I have not had any confirmation or communication and now today you email me a membership certificate? I don't want to be a client anymore! I want to cancel!</p>

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Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply12 May 2017, 11:06
Official

Dear Member

Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.

Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.

Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.

With kind regards
Bestmed Medical Sche