MV
Marlene V

1 reviews | Active since Sept 2011

10 Feb 2020, 10:31

Betmed

Bestmed monthly membership is very expensive. The medical scheme has glossy brochures with all the benefits for all the different options in. What appears in the brochure does not correlate with the benefits paid. It is shocking how little is refunded for multi focal lenses and frame. Member does qualify for a frame with the amount of R579. Member not refunded for frame.

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Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply10 Feb 2020, 14:16
Official
 Please accept our sincere apologies for the inconvenience caused. Kindly chat to our escalations (ECHPS) department on the LiveChat link: http://bit.ly/2eiWG3z  So that we can investigate on the matter and better our service to you.