hD
henry D
1 reviews | Active since Jan 2014
06 Jan 2021, 13:40
BestMed taking 2 payments !!!
BestMed has deducted their monthly payment 2. I logged a call on their website(4 Jan ***) and hit has since been 'resolved' without informing me or telling me what transpired. The 2nd deduction also has NOT been reversed. More to it...I told them in the complaint that I have debit orders and that because of their deduction there will not be enough money left in my account...and now the debit orders has gone through leaving me with a lot of extra to be paid this month. They should fit the bill for this !!!
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Bestmed Medical Scheme's replyOfficial
07 Jan 2021, 12:17Hi Henry, the matter is currently under investigation with the membership department for finalization and feedback to you. Regards, Katlego
Bestmed Medical Scheme's reply07 Jan 2021, 12:17
Official
Hi Henry, the matter is currently under investigation with the membership department for finalization and feedback to you. Regards, Katlego
Bestmed Medical Scheme's replyOfficial
07 Jan 2021, 12:40Hi Henry, please note that feedback has been emailed to you from the escalations department. I trust you will find the feedback from the membership department useful. If, however, you need more information, or support from our Client Relations Communication Team, please do not hesitate to contact us again. Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.
Bestmed Medical Scheme's reply07 Jan 2021, 12:40
Official
Hi Henry, please note that feedback has been emailed to you from the escalations department. I trust you will find the feedback from the membership department useful. If, however, you need more information, or support from our Client Relations Communication Team, please do not hesitate to contact us again. Your wellbeing, as a valued client of the Scheme, is important to all of us at Bestmed.