1 reviews | Active since Apr 2011
Bestmed still wanting a 12 month record for a eye procedureju
One Friday I experienced terrible pain in right eye, googled and consult-anted the closest ophthalmologist to my place of work, and got the details from Dr Eugene Meyer that I urgently have to undergo an eye procedure, as it can worsten my vision, a lette from the doctor and emails from myself was sent, still today I received no response, which is highy unprofessional for something that might course me my partial vision that will make the procedure a even bigger and more costly operation.
Regards
Dear Member
Thank you for taking the time to bring your complaint to our attention.
Kindly note that Bestmed does have an Escalation process for the handling of complaints.
You are most welcome to submit your complaint to the Scheme via *** for assistance by one of our Escalations Specialists.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards
Bestmed Medical Scheme
Dear Member
Thank you for taking the time to bring your complaint to our attention.
Kindly note that Bestmed does have an Escalation process for the handling of complaints.
You are most welcome to submit your complaint to the Scheme via *** for assistance by one of our Escalations Specialists.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards
Bestmed Medical Scheme