BESTMED *****S MY MONEY
<p>WORST medical scheme thievary I have ever experienced. i have a hospital plan with Bestmed with a saving account attached to it. Recently I had my wisdom teeth removed and although I have more than enough in my savings account, Bestmed just straight out refuses to pay this. After months of trying to sort it out I eventually talked to a human being on the phone who tells me the savings doesn't cover that particular service, conveniently as of this year. She put me on hold and I am still on hold while writing this review</p> <p> </p> <p>Isnt the whole point of the savings to cover unforseen medical emergencies? how can a medical aid take my money and not want to give it back to me for medical related issues.</p> <p> </p> <p>Although they conveniently found a loophole to not pay this, Ive never received or signed for official documents that brings this to my attention. The contract I signed for (with my actual signature) is supposed to cover this expense, OUT OF MY SAVINGS ACCOUNT.</p> <p> </p> <p>Furthermore on my membership profile page, I cannot find this clause (refusing to pay out) anywhere.</p> <p> </p> <p>I expect someone from bestmed to sort this out for me, and pay the money I put aside for medical emergency, for the said medical emergency.</p> <p> </p> <p>Basically what theyve done is take my emergency money for me to not see it ever again, and expect me to pay more of my money out of my own pocket.</p> <p> </p> <p>Most **********, shocking and conniving act in all my years being their customer</p>
Dear Leandré Brettschneider
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Sche
Dear Leandré Brettschneider
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Sche
Dear Leandré Brettschneider
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Sche
Dear Leandré Brettschneider
Thank you for taking the time to bring your complaint to our attention. The contents have been noted and we are currently investigating the issue.
Please note that the complaint will be handled and responded to by an Escalation Specialist. If however, you need more information, do not hesitate to contact us.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
With kind regards
Bestmed Medical Sche
