RT
Robin T
1 reviews | Active since Jul 2018
11 Nov 2025, 10:32
Bestmed should be called Worstmed.
Anyone thinking of changing to Bestmed DONT! Since moving from Discovery after many years we have had nothing but problems. Do your research carefully. Watch out for percent coverage and co-payments!
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Bestmed Medical Scheme's replyOfficial
19 Nov 2025, 09:59Dear Mr Robin
Thank you for sharing your feedback. We are sorry to hear about your experience and the challenges you’ve faced since joining Bestmed. We understand how important clear information on coverage and co-payments is, and we regret any frustration this has caused.
Your comments will be passed on to management for review, as we continuously strive to improve our services and member experience. If you would like assistance with any specific concerns or claims, please email a detailed query to ***
Kind regards
Bestmed Client Services
Bestmed Client Services
Bestmed Medical Scheme's reply19 Nov 2025, 09:59
Official
Dear Mr Robin
Thank you for sharing your feedback. We are sorry to hear about your experience and the challenges you’ve faced since joining Bestmed. We understand how important clear information on coverage and co-payments is, and we regret any frustration this has caused.
Your comments will be passed on to management for review, as we continuously strive to improve our services and member experience. If you would like assistance with any specific concerns or claims, please email a detailed query to ***
Kind regards
Bestmed Client Services
Bestmed Client Services