RS
Rian S

1 reviews | Active since Mar 2009

18 Aug 2023, 10:21

Bestmed - Refusing to assist members since 1964

The 1-star reviews are well deserved. These people just don't care at all. Their processes are so jacked that they will not get around to approving a surgery until after the day of the actual surgery, because THAT IS THE PROCESS.

It does not matter if it is urgent, life-saving, if you don't wait until they get around to it, you better just die. I cannot believe that any company could care so little about their customers.

They have dropped the phone in the middle of call with me, no less than 5 times in the span of an hour. They also block access to executives like a typical 1970's Broederbond. They holy ones at the top of the organisation are untouchable and uncontactable.

They have always sucked but it has got progressively worse under Leo Dlamini - much worse.

I don't know how they were able to fool the industry into thinking they are no.1 rated for service. Clearly, no-one checked here on HelloPeter.

The point is that Bestmed will do all they can to work against their customers. They will not let you speak to decision makers, but WILL insist on prompt montly payment of your fees.

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