1 reviews | Active since Apr 2017
BESTMED refuses breast cancer treatment prescription
I canceled my membership with Bestmed but returned 4 days later due to the high premium medical aids ask when you join and you're not 24 yrs old anymore. YET, after 4 days I had to resubmit a histology report for breast cancer. It took them weeks to issue me a new login that actually works. I went to the pharmacy to collect my cancer treatment - turned down. Bestmed told me the prescription expired - no BESTMED it was only 2 days old. They ignored my email showing them the new script - for a week! Went back to the pharmacy. Turned down again! Bestmed has now decided WHAT medication is best for me - oncologists are beneath THEM and THEY want to make decisions on MY life. WHAT the ACTUAL F???? Well, went back to the doctor to ask for a prescription of what THEY think is best for me. Back to the pharmacy - turned down... AGAIN! - the medication THEY prescribed was turned down by THEM. I wrote them an emai, AGAIN. Until now they have NOT RESPONDED. Funny how well their debit orders work, and their STUPID BOT, and how THEY are just USELESS - like the municipalities of this country! I've been waiting months now for them to come to life. Chances are they will respond with a bill by the time I am dead, and my bank account is emptied. While I am on the topic...The drainage bag came lose after the mastectomy. I went to their emegency centre on a Saturday - it was this or a serious infection - which I actually got in the end. The oncology department refused to classfy it as breast cancer treatment. Nooooo, this was emergency services man. What the heck does this have to do with breast cancer treatment after all. By law medical aids HAVE to treat breast cancer but they will use every rule in the book to avoid this. Here is a prime example!
This country is FED UP with medical aids. So much that there WILL show up alternative solutions soon. And I will be one of the first to go.
