LS
Luciemarie S

1 reviews | Active since Mar 2009

02 Jul 2024, 14:08

Bestmed refuse new application until resignation from current medical aid

I have been trying since June to sign up as new member with Bestmed. Bestmed refuse to send me a letter of offer explaining what I will pay and any waiting periods or exclusions and demand I first resign from my current medical aid before they will send me an offer. I cannot resign fom my current medical aid until I have agreed to the terms for Bestmed.

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Replies (1)
Bestmed Medical Scheme
Bestmed Medical Scheme's reply02 Jul 2024, 15:07
Official
Dear  Luciemarie,

we sincerely apologize for the inconvenience caused.

Kindly be informed that your complaint was escalated to our membership department, for assistance and feedback to you.

We will provide the requested information for you to make a final decision.

 Best regards, 
Bestmed Medical Scheme,