Bestmed refuse doctor_A|_s recommended surgery

With sadness we have to elaborate our disappointment with this medical aid as our Father( Mr.L. Wells) was recommended and motivated by Dr. Boytchev ( Specialist vascular surgeon ) at Netcare Kuilsriver to urgently undergo endovascular repair of the \descending thoracic aneurysm". The medical aid responded that they only offer open procedure and no other option. This is after the Dr. has sent a comparison of the combined risk of stroke and death with endovascular repair are at least 3 times less than those with open repair. Paraplegia rate with endovascular repair is 5-6 times less than this with open repair. This we ask if additional financial planning need to take plan let it be but let's all do what's best for the patient and authorize endovascular repair in the patient. We fell that because the open surgery cost less the medical aid is not taking the best interest for the patient. A response came back to say the sick patient must now in his sick bed lodge an official complaint himself"