1 reviews | Active since Nov 2017
Bestmed not settling account
My father - a pensioner - was submitted to hospital for a PMB procedure, which Bestmed should by Law settle in full. He paid the account when it was sent to him, but now Bestmed refuses to refund him, although he has contacted them various times. Any PMB procedure in hospital should be settled by the medical aid scheme.
Dear Member
Thank you for taking the time to bring your complaint to our attention.
Kindly note that Bestmed does have an Escalation process for the handling of complaints.
You are most welcome to submit your complaint to the Scheme via *** for assistance by one of our Escalations Specialists.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards
Bestmed Medical Scheme
Dear Member
Thank you for taking the time to bring your complaint to our attention.
Kindly note that Bestmed does have an Escalation process for the handling of complaints.
You are most welcome to submit your complaint to the Scheme via *** for assistance by one of our Escalations Specialists.
Your well-being, as a valued client of the Scheme, is important to all of us at Bestmed.
Regards
Bestmed Medical Scheme